ArcusMedia Ransomware Attack Disrupts Doodle Technologies' IT Services and Operations

Incident Date: Jul 20, 2024

Attack Overview
VICTIM
Doodle Tech
INDUSTRY
Business Services
LOCATION
United Arab Emirates
ATTACKER
Arcus Media
FIRST REPORTED
July 20, 2024

Ransomware Attack on Doodle Technologies by ArcusMedia

Overview of Doodle Technologies

Doodle Technologies, established in 2015 and headquartered in Abu Dhabi, UAE, is a comprehensive IT services company. Specializing in IT infrastructure management, advanced security solutions, ELV systems, ERP solutions, web development, digital marketing, cloud services, and email solutions, Doodle Tech serves clients across the Gulf Cooperation Council (GCC) region. The company employs over 100 professionals and has built a reputation for reliability and excellence, serving over 100 top brands.

Details of the Ransomware Attack

On July 22, 2024, Doodle Technologies fell victim to a ransomware attack orchestrated by the ArcusMedia group. The attack has potentially compromised the company's ability to enhance business efficiency for its global clientele, posing significant risks to its operations and reputation. The extent of the data leak remains unknown at this time.

About ArcusMedia

ArcusMedia is a relatively new ransomware group that has been active since May 2024. The group employs direct and double extortion methods, using phishing emails to gain initial access, deploying custom ransomware binaries, and employing obfuscation techniques to evade detection. ArcusMedia operates as a Ransomware-as-a-Service (RaaS) model, allowing other threat actors to use their malware and taking a cut of the profits. The group has a unique affiliate program where new affiliates must be referred by another trusted affiliate and vetted to participate.

Penetration and Impact

ArcusMedia likely penetrated Doodle Technologies' systems through phishing emails containing malicious attachments or links. Once inside, the group deployed custom ransomware binaries and used scripts to execute the payload. Scheduled tasks and registry modifications were created to maintain persistence and evade detection. The attack has disrupted Doodle Tech's operations, potentially affecting their ability to provide IT support and services to their clients.

Sources

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